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How to find Ben:

  • Ben's website
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  • The Human Business | Podcast
  • Appreciative Inquiry | Article

Further reading:

  • Dunbar's Number - NewScientist
  • Edgar and Peter Schein, The Corporate CultureSurvival Guide
  • State of the Global Workplace - Gallup
  • How does Appreciative Inquiry work? - benafia
  • How Brands Grow, Bryon Sharp
  • Built to Last, Jim Collins and Jerry Porras
  • Let My People Go Surfing, Yves Chouinard
  • Buying TOMS shoes is a terrible way to help poor people - Vox
  • Trust barometer - Edelamn
  • Sustainable future - The Global Goals
  • The Social Brain, Camilleri, Dunbar and Rockey
  • Building Distinctive Brand Assets, Jenni Romaniuk
  • Hankin's Hexagon - Marketing Week
  • Consumer duty - FCA
  • Thinking, Fast and Slow, Daniel Kahneman
  • Delivering Happiness, Tony Hsieh
  • Customer emotions - HBR
  • Capagemini - How emotions drive genuine engagement
  • BusinessBalls, Honey and Mumford’s Learning Styles
  • BusinessBalls, Kolb’s Learning Styles
  • Learning styles - The British Psychological Society
  • A company replaced all its managers with coaches - Fortune
  • Love + Work, Marcus Buckingham
  • The Leadership Challenge, James Kouzes and Barry Posner
  • Psychological safety in the workplace - PsychSafety
  • The Johari window - Mindtools
  • The Conscious Competence Learning Model - Revolution
  • Julie Starr, Brilliant Coaching
  • Michael Bungay Stanier, The Coaching Habit
  • Leadership - HBR
  • Peter Hawkins, Leadership Team Coaching
  • Kim Scott, Radical Candor
  • Nancy Kline, Time to Think
  • Psychological Safety - HBR


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