AI without losing what makes you special
AI makes service brands more efficient. I protect what makes you different.
I help your teams adopt AI while staying human - from writing more empathetic communications to reshaping how you serve customers.
- Aviva communicated with empathy
- Vodafone achieved +15-20 NPS
- Aldermore made banking customer-centric
AI makes you faster. I make sure you still sound like you - and your customers still trust you.
Human+AI results:
- Communication that sounds like you
- More confident, productive teams
- Happier, more loyal customers
- Real business results
Services
Level 1: Find Opportunity
AI Readiness Audit
Brand Voice Diagnostic
AI Essentials Training
Level 2: Prove the Value
Pilot & Prove
AI Champions Network
Marketing Content Engine
Level 3: Build your Edge
Human Business Academy
Scale your Brand Difference
Chief AI Officer
This is for you if...
- Your customers choose you because you get them
- You want your team to see AI as a tool, not a threat
- You want to protect what makes you special
- You know change only works when your people drive it